swanissober

SWANISSOBER · SHOP

Track your order

Your artwork, on its way to you.

Find your order

Enter your order number and shipping last name. We’ll email you a code.

FAQ

Cancel an order

Email us with your order number to request cancellation; cancellation requires our confirmation. Before production, a full refund may be available; during production before Printed, only shipping charges are refundable; Printed or Shipped orders cannot be canceled.

Change my address

Verify your order above and select Request an address change before production starts. Changes require our confirmation; the destination country cannot be changed.

Track a delivery

Tracking appears when shipment details are available; updates may take time. If your order is overdue, check with the carrier and contact us within 30 days of the estimated delivery date.

No verification code?

Check your order number, shipping last name and the spam folder of your checkout email. Codes expire after 10 minutes; select Start again or request a new code to retry.

Damaged or incorrect item

Contact us within 30 days of delivery with your order number and photos of the item and packaging. Validated claims qualify for a free replacement; request a refund if replacement is not feasible or you cannot wait.

Returns & exchanges

Made-to-order items cannot be returned or exchanged for a change of mind, except where required by law. For faulty or incorrect items, see our Returns & Refunds policy.

Need more help? Email swanissober.tt@gmail.com with your order number. These policies do not limit your applicable consumer rights.

Shipping & Returns